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Got a question about a conversion, billing, or a custom enterprise plan? Our team is just a message away — no chat-bots, no scripts.
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Head office 7244 Castor Ave Philadelphia, PA, USA
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FAQ
Got questions?
Got questions?
We've got answers.
Quick answers to the questions our customers ask the most. Can't find what you're looking for? Reach out to our team — we'd love to help.
Still have questions?
Most queries get a response within 2 to 8 hours on business
days. Pro and Business plans include priority support.
Yes. We offer dedicated team workspaces, SSO, custom invoicing, and an
onboarding manager. Contact sales for a custom
quote.
You can cancel your subscription anytime from your dashboard. Your plan will remain active until the end of your current billing period and will not renew for the next billing cycle. Payments already made are non-refundable.
All uploads use TLS in transit and AES-256 at rest. Files are auto-deleted
. We are GDPR & SOC 2 compliant.
Yes — our REST API supports every conversion in the dashboard. SDKs are
available for Node, Python and PHP.